Bundublog falls over, hardware destroys data

Hi David

Thanks for the mail:

I received the following message from the host of Bundublog.com – a company
called Midphase in the US –
http://status.midphase.com/2009/11/11/midphase-vps-server-vz104-servic

Their faulty hardware has wiped out everything on the server (including
large chunks of their backups) leaving me with 500+ blogs (including 25 of
my own) and content which has been damaged.

I am trying to see what they can recover in terms of what is in the
database. As soon as they can advise where we are at I can start the
recovery process but I can’t upload the original wordpress database until I
know what is on their server.

At the moment I am literally tearing my hair out at this appalling customer
service from them.

Regards,
Marc

2 comments
  1. Hi

    Gordon Bishop and I are busy working on a recovery for this at the moment. The backups that Midphase are wildly out of date – it looks like the last time they backed up their server was in 2008. Its an absolute dog-show and frustrating as hell but we are doing all we can to try and recover this.

    Many lessons have been learnt.

    Will advise as more information becomes available.

  2. I’m amazed, I must say. Rarely do I encounter a blog that’s equally educative and interesting, and let me tell you, you have hit the
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